The right to open an account and to submit a betslip have only clients who are over the age of 18.
To submit a betslip it is required to open a deposit account. To open an account, follow this procedure : Enter your personal details. Once you do that, the company will send you an e-mail with your username and your password. The company assumes no responsibility for misuse of a betting account, if unauthorised persons use the user ID and password. User ID and password must be treated strictly confidential. All movements in the betting account resulting from the use of the user ID and the password fall under the responsibility of the betting account holder.
Every client may open only one (1) account. If a client violates this rule our company will cancel further accounts. Our company reserves the right to cancel any account if a client registers as a new user under another name or with another email-address, to prevent the company from any risk. In this cases, thecompany not only will close the accounts but reserves the right to cancel any transaction.
The user declares not to know the outcome of the event he is placing the bet. After placing each bet, the company will send you a confirmation message to validate the bet. Theoretical potential profits which are arising from disciplinary procedures of legal proceedings will not be taken into consideration.
The betting slip once confirmed can not be canceled or changed by the user. Our company reserves the right to cancel a confirmed bet slip up to one (1) hour before the start of the games without any justification. In this case the customer will receive an e-mail at his address he signed in with and a message will appear at his account. Our company is not obliged to accept the amount of the bet,but has the right to accept only part of it or even deny it entirely.
The betting slips may contain bets for one or more games. Each betting slip, which contains bets for more than one game, is valid only if it contains the minimum number of games as shown in the column (E / E). These games may involve more than one sport. Under no circumstances can somebody bet for the same match more than one time. If for any reason this happens, then all bets concerning that match are cancelled. Cancelled bets are evaluated as won at odds of 1.00. In this case, the validity of the entire betting slip is preserved only if the minimum of three games is marked at the betting slip. To be considered valid, all bets must be confirmed before the start of the first race.
The dates and hours of games which are published by us are indicative. If the date or the time is moved to an earlier point in time, only the betting slips which are submitted before the new day or time of the game are valid. The betting slips, which are submitted afterward are cancelled automatically, only if the betting slip includes more games, it is considered valid even if it has only three (3) choices and the game that is canceled is evaluated as won with odds of 1.00. In case of disagreement on placing a bet concerning the time, what is prevailing is the time the bet is being set by the company.
The deadline for placing bets will be determined each time by the company. If the bet - for any reason - was placed after the beginning of the betting event, the bet is void, this does not refer placing LIVE bets.For the 'Live bets', the bets which are received by the company after the ending of the game, are void. If, during the period of acceptance of bets, information becomes known through which the outcome of the bet can be determined, the deadline for acceptance of bets will be determined a new by the company or the bet will be cancelled.
Α. Each betting slip that includes bets of games or game invents which for any reason do not take place, are cancelled.
Β. In case a match is postponed by the Federation of Sport and will not take place within the next 24 hours, the bet of this game is cancelled and is evaluated as 'won' with odds of 1.00.
C. If the venue of a game happens to be changed all bets concerning that game are void.
D. If a match is interrupted or cancelled for reasons other than disciplinary and will not be continued and completed within the next 24 hours then the bet of this game is canceled.
E. If a match is interrupted for whatever reasons (e.g. weather, crowd problems, etc.) but there is an official result given by the governing authority within 24 hours then only bets on the winner of the event will be settled accordingly special bets, which are decided before the actual interruption, these are declared valid.
F. If the bet of an event is declared void, at the list of results it is marked as CG and is evaluated with an odd of 1.00.
G. In case a game is proven 'fake', the company reserves the right to cancel the bet at a later time.
The odds for every bet are changed by the company. The final odd of each bet is the one our company displays at the time of confirmation of the bet.
If our company publishes wrong odds, we have the right to publish the right ones at least at the end of the game. In this case, the bet for the specific event will be deemed void, so if the betting slip contains only one bet, the stake is being refunded. In a multi bet, this means that the total odds will be adjusted accordingly and the multi bet can still be won if all other bets containing are won too. If, despite the publication of wrong odds, the company will not make any correction, then the right to request cancellation of the bet of the given match has the customer, but only until the start of the game.
Objections or complaints about the bets are accepted only if they are sent by the client before the start of the event. In case of complaints about the program relating the odds of the events, valid are only the ones existing in our archives. Complaints or objections which do not appear in our records, are considered as not submitted.
When more than one athlete or team achieve the same placing. If not otherwise stated, should an event finish in the case of ex-aequo placings or a tie (dead heat) – and provided a corresponding betting option has not been offered – the following regulations dealing : The odds for the winning options (decimal form) will be divided by all pick variations won and then multiplied by the respective initial stake. If not otherwise stated, this rule applies for all cases where two or more betting options are deemed to be winning options. BEFORE/AFTER. THE APPLIED ODD WILL BE EQUAL TO THE CONFIRMED ODD DEVIDED BY PARTICIPANTS OF EQUAL VALUE. APPLIED ODD FOR A 2.80:2 = 1.40 APPLIED ODD FOR B 1.80:2 = 0.90
Betting limits, for any betting event, are determined by the betting company. These limits are not allowed to be exceeded either by individual user or a combination of the same user in collusion with others and or dual / multiple accounts. Any kind of this behaviour leads to automatic cancellation of the betting slip or to a reduction of the stake so it can be identified with the maximum limit bet. In addition to the above, validity has in any case, what is referred below. a) The winning limit can not be more than the maximum bet limit multiplied with 1000.
b) Winning limit of any bet: maximum 10,000 TND
c) Winning limit per user: 10,000 TND per day.
For every transaction the user is charged with expenses. ll bank transfer payouts in TND within the SEPA region will be performed according to the SEPA criteria. This means that both the remitter and the receiver should be charged regular domestic fees for the transaction by their respective banks (no foreign transfer fees), even if the transfer is taking place between two different countries (within the SEPA region). For all other transfers bwin assumes until further notice all bank charges for the first withdrawal per calendar month and for all further withdrawal requests in that month, if they are equivalent to at least EUR 1,000. For further withdrawals in the same month equivalent to less than TND 1,000, all the arising bank charges will be at your expense. For paying out the profit, the date of the paying out bill of the bank which the user sends to the company via email or fax, has to be the same date our company makes the transaction.
The company reserves the right to terminate the relationship at any time with the customer and the power to close the account, without any justification.
A winning bet wins only it if it is included in the betting list in the user's account, as a future betting slip does not prove that.